Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you willingly share. This includes your name, business name, email address, phone number, delivery locations, and specific preferences for your floral needs. We also collect payment details when you place orders, though processing is handled securely through our payment partners.

For our corporate clients, we may obtain extra business information such as company registration details, preferred delivery timelines, and budget requirements. This helps us deliver a service tailored to your corporate needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.

We also utilize information to enhance our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better assist businesses in United Kingdom.

Information Sharing and Disclosure

TrueCornerMatrix respects your privacy and does not sell your personal information to third parties. We only share information when it is necessary to provide our services or when required by law.

We may share essential information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obliged to safeguard your information and use it solely for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost care and employ suitable technical and organizational safeguards to guard it. This involves safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security practices, no method of online transmission is completely risk-free. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You possess important rights concerning your personal data. In accordance with applicable laws, you may be entitled to access, update, delete, or limit how your information is processed.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the data type and the purpose for which it was gathered.

Cookies and Site Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies help us remember your preferences and evaluate site performance.

You can adjust cookie preferences in your browser settings. Note that turning off some cookies may impact site functionality. For full details on our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy only covers TrueCornerMatrix and our site. We are not responsible for the privacy practices of outside sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date shown at the top of this policy.

We encourage periodic review of this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.